1. Privacy Statement
1.1. Outserve respects your privacy and is committed to protecting your personal information. Our privacy policy outlines our approach to privacy and how we collect, use and protect your personal information. It also sets out your rights in relation to accessing the personal information we collect and hold about you. We are bound by the Australian Privacy Principles (or APP’s) in the Privacy Act 1988 (Cth).
1.2. Personal information is defined in the Privacy Act 1988 (Cth) and means information or an opinion about an identified individual, or an individual who is reasonably identifiable.
1.3. Our Website may contain links to third party websites. We are not responsible for the privacy policies of any third party websites. We recommend that you review the privacy policy of each website you visit.
1.4. By using this website and providing information to us, you consent to our policy.

2. Collection of Personal Data
2.1. We collect information about you for the purposes of conducting our business. The personal information we collect includes information you give us when you contact us.
2.2. The information we collect may include, but is not limited to contact details such as your name, address, phone contact details, email address. This information allows us to facilitate access to our website to conduct marketing activities such as providing information, organising sales promotions and seeking your opinion on our products and services.
2.3. Where practical, the purpose for which we collect personal information and the consequences of not providing it will be made clear at the time of collection.
2.4. When you visit our website, we may use cookies to enhance and manage our website and improve the services we provide to you. Cookies store information on your hard drive and allow us to provide a better user experience for you – for example, storing information (other than payment information) without you having to re-enter it each time you visit our website. Cookies can also help us to personalise our website to better match your needs and interests, and understand how our visitors use our site and which information is the most important to them.
Cookies can be managed by accessing the individual settings in your browser. You are always free to decline our cookies if your browser permits, but some parts of our site may not work properly if you do. Cookies that contain an identifier uniquely linked to you may relate to the information described above.

3. Collection of Non-Personal Data
3.1. When you interact with us, we automatically receive and store certain types of information, such as the content you view, the date and time that you view this content, or your location information associated with your IP address. We use the information we collect to develop content that is of most interest to our visitors. This is statistical information used to monitor the usage of our website and for advertising purposes. This information does not include personal information.

4. Use and Disclosure of Personal Data
4.1. Outserve holds, uses and discloses your personal information for the primary purpose disclosed at the time of collection, or otherwise as set out in this Privacy Policy.
4.2. We will securely hold your personal information and will not trade, rent or sell it. We will not use or disclose your personal information for any other purpose without first seeking your consent, unless authorised or required by law.
4.3. Generally, we will only use and disclose your personal information for the following purposes: 4.3.1. to provide our services to you; 4.3.2. to advise you of news and product updates, events, promotions and competitions and other information. Where we do so, you will be able to unsubscribe from such communications; 4.3.3. we may also release personal information to regulatory or law enforcement authorities, if they require us to do so.
4.4. We may also provide your information to third parties that provide services to us, including third parties that provide our payment gateway, marketing, partners and technology support services. This may include providing your information to third parties that are located outside of Australia. Where your personal information is transferred outside Australia (including the USA), we will do so in accordance with APP 8.

5. Security
5.1. Your security is important to us. Outserve takes reasonable steps to protect the personal we hold against loss, unauthorised access, use, modification or disclosure and against other misuse, including but not limited to the following: 5.1.1. all payments are completed using 128 Bit SSL Encryption 5.1.2. when no longer required, personal information is destroyed in a secure manner or deleted.
5.2. While we seek to protect your personal information by implementing digital security systems in various parts of our website, Outserve cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorised access or use of that information.

Privacy Policy last updated 16/03/2015.

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